FAQ's

WHAT ARE YOUR OPENING TIMES?

All branches are open Monday to Friday 8:30am to 5:00pm.

We are open Saturday from 9:00am to 1:00pm

We are closed on Sundays.

WHAT DOCUMENTATION DO I NEED WHEN RENTING OR PICKING UP MY RENTAL VEHICLE?

You MUST bring a valid, current, full driving licence (and paper counterpart for UK new photo licences) for each intended driver, remember the driving licence must be valid for driving in the UK. You also need to bring 2 forms of id verifying your current address such as utility bill or bank statement.

 

CAN I GUARANTEE A PARTICULAR MAKE OR TYPE OF CAR OR VAN HIRE?

The vehicles illustrated within this website are for guidance only and may be substituted for an alternative, similar or upgraded vehicle (at no extra cost). We will, however, try and accommodate any request for specific vehicles you ask for. This does NOT apply for Motorhomes. You will be given the motorhome you request.

WHAT IF WANT TO EXTEND MY RENTAL?

This is not a problem! As long as you give us enough notice and if the vehicle is not due to go out we will be able to re range your drop off date. If the vehicle is due to go out we will do our best to get you a similar vehicle to the one you have rented.

I HAVE BEEN IN AN ACCIDENT WITH ANOTHER VEHICLE, WHAT DO I DO?

If you have been in an accident with another vehicle you MUST contact us asap to report the damage.

You should take the normal actions in an accident as if it was your own vehicle. Photos of the damage and accident, contact details for the other driver etc.

Contact Us

01782 703115

hire@nvprentals.co.uk

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NVP Vehicle Rental Ltd.

VAT Reg No: 278 1312 02

Company No: 10940919

© 2019 by NVP Vehicle Rental ltd. Proudly created by Urban Productions